Senior Support personnel areessential members of the management team and require high-level skills of both self-management and team management to ensure the achievement of organisational objectives. In stature, they often make decisions and carry the responsibilities of their high-level managers, when they are not available. Therefore, a high degree of professionalism must be displayed at all times within this role.
This seminar highlights the importance of this role within any company and increases the management skills to the highest level to ensure the success of their manager and of the business as a whole.
Delegates will be equipped with detailed set of instruments enabling them to prepare for and handle their duties successfully, confidently and professionally.