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Certification

Resources

Customer Service

Course ID Course Title Outline Schedule
CS210E Advanced Customer Service  
CS205A Advanced Public Relation  
CS212E Body Language and Customer Service  
CS211E Customer Relationship Management (CRM)  
CS207E Customer Service and Communication Skills  
CS213E Developing Customer Service  
CS205E Effective Public Relation  
CS201E Excellent Customer Service  
CS206E How to Achieve Better Customer Service  
CS401 Managing Customer Service  
CS217E Recent Trends in Public Relations