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Course Title: Interview Skills for the Manager

Course ID: HR202E

Fees: $1950

Days: 3

Course name	Interview Skills for the Manager	Course ID	HR202E
Category	Human Resource Management	Duration	3 Days
Introduction	Interviewing is far too important, and far too expensive, a management responsibility to be left to chance. Interview skills, like many other management skills, are not acquired automatically – every body needs professional training. We’ve all had experience of poor interview technique, enough to know that there must be a better way – there is! A properly planned and executed interview, controlled by an experienced interviewer will not only find the right person for the job, it will give a professional impression to all who take part. It is a wonderful opportunity to promote your organisation - even those candidates who are unsuccessful will recognise it if they feel that they have been treated professionally, fairly and sympathetically. In the right hands an interview does not have to be the stressful, gruelling ordeal that we have all experienced. While it is unlikely that we can make it something to look forward to for most people, it can be a positive, constructive experience that we can learn from and which, whatever the outcome, will aid us in our professional life.
Course objectives	By the end of the course, participants will be able to: To agree what makes a good interview To examine ways of putting that into practice To define the different interviews and outcomes To be able to get beyond the CV To compare the CV with the candidate To compare candidates and eliminate To promote our organisation by the way we interview To use the Appraisal Interview to reinforce or change behaviour To use the Appraisal Interview to motivate To understand the techniques of coaching To understand the stages of the Disciplinary Procedure
Prerequisite	None
Who should attend?	All team leaders and managers who have responsibility for the selection, appraisal and discipline of staff.
Course outline	DAY ONE Selection– why interview? Alternatives Seven main requirements of this interview Team Exercise –Handout – Golden Rules – discuss Selection Process flowchart – discuss Three other methods of recruiting Cardinal Rule before you even begin How to write the Job Description How to write the Person Specification Discuss the difference between them Where to look for candidates How to choose and manage an agency – make them do the work! How to write an advertisement How will you handle the response DAY TWO Interview Structure Place Documents Interviewers Welcome Interview DAY THREE Appraisal– Full discussion of delegates’ views, experience and objectives. Disciplinary What will you change now upon return to work?