Facebook Linkedin Twitter Bookmark and Share
  • image-1.jpg
  • image-2.jpg
  • image-3.jpg
  • image-4.jpg
  • image-5.jpg
  • image-6.jpg
  • image-7.jpg
  • image-8.jpg
  • image-9.jpg
  • image-10.jpg
  • image-11.jpg
  • image-12.jpg
  • image-13.jpg
  • image-14.jpg
  • image-15.jpg
  • image-16-a.jpg
  • image-16-e.jpg
  • image-17-a.jpg
  • image-17-e.jpg
  • image-18-a.jpg

Find a Program


Category:
City:
Month of:

Course Details

Course Title:  Interpersonal Skills

Course ID:  ML202E

Fees:  1950

Days:  3

Introduction

Almost all organisations require interaction between individuals. In most organisations we have to report to someone and often have staff reporting to us. We also interact with friends and family. Regardless of our professional ability in our chosen field each interaction has the potential to advance our relationship or hinder it, and, ultimately, to affect that professional ability. It is our ability to interact positively with other people and to encourage them to interact with us, combined with our professional ability, that enable us to succeed on a personal level and contribute positively to a successful organisation.

Course objectives

By the end of the course, you will be able to:

  • Enhance your working relationships with those you supervise and with your colleagues.
  • Make deliberate use of your behaviour to positively influence working relationships.
  • Give feedback sensitively and directly in a way that enhances working relationships.
  • Use assertive behaviour appropriately, deliberately and skilfully.
  • Recognise the crucial significance of non verbal behaviour - body language - in your interactions.