Course Details

Course Title:  Essential Management Skills

Course ID:  ML214E

Fees:  $1950

Days:  3

Introduction    

Good managers make for confident, productive staff and successful organisations, so if you are a new team leader, supervisor or manager then this course is for you. In this course you will explore what it means to be a manager and what kind of manager you want to be. Thus you will choose your management style. You will learn to think strategically and use careful planning for efficiency.

You will learn practical skills for managing staff and for building an effective team. Through a combination of group and individual tasks you will identify effective management styles, and get to grips with the principles of team work, and even how to manage former peers. By the end of the course you will be confident that the management decisions you make are the right ones and you will know the different thinking styles of staff and how to manage them

Course objectives       

By the end of the course, participants will be able to:

§         Define management

§         Describe the management functions and the management process

§         Identify the roles performed by managers

§         Describe the skills managers need

§         Use Essential Management Tools

§         Prioritise their own work and manage themselves

§         Differentiate between management and Leadership

§         Influence, motivate, coach and delegate to others with greater authority and power.

Prerequisite                  

None

Who should attend?     

Those who have responsibility for managing or leading others

Course outline           

Day 1: Defining Management

§         Management Functions

§         Management Skills

§         Individual and Group Behaviour

§         Planning and Organising

§         Managers and Leaders

Day 2: Management Self

§         Goal Setting

§         Franklin Reality Model

§         Time Management

§         Communication Skills

§         Decision Making

Day 3: Management Others

§         Meeting Management

§         Team Building

§         Motivation

§         Delegation

§         Summary